What we deliver
Grafton Recruitment connects organisations with operations and business support professionals across leadership, management, specialist and early-career positions.
These roles contribute to effective planning, coordination and service delivery across the organisation. They help senior teams manage priorities, maintain accurate processes and keep day-to-day operations running effectively.
Our consultants recruit senior operations leaders alongside the managers and professionals responsible for office management, executive support, project coordination, compliance and operational analysis.
Each search begins with a clear understanding of the role, reporting structure and working environment. This helps us identify candidates with relevant experience, sound judgement and the ability to manage competing priorities.
Candidates receive clear information about suitable opportunities, including the responsibilities, working arrangements and recruitment process.
Roles we recruit
Director Level
We recruit senior leaders responsible for operational strategy, organisational planning and the performance of business support functions.
Typical roles include:
- Operations Director
- Business Operations Director
- Director of Business Services
- Director of Operations and Administration
Senior Leadership
Senior leaders provide direction across operational teams, sites and central support functions.
Typical roles include:
- Site Director
- Head of Operations
- Head of Business Support
- Head of Business Services
- Head of Administration
- Head of Workplace Operations
Management
Management roles oversee teams, processes, projects and the delivery of operational priorities.
Typical roles include:
- Operations Manager
- Business Operations Manager
- Office Manager
- Business Support Manager
- Administration Manager
- Programme Manager
- Project Manager
- Facilities Manager
Professional
We recruit experienced professionals who provide executive, administrative, operational and project support across the organisation.
Typical roles include:
- Executive Assistant
- Personal Assistant
- Senior Administrator
- Office Coordinator
- Operations Analyst
- Business Support Officer
- Project Coordinator
- Programme Coordinator
- Compliance Officer
- Facilities Coordinator
- Customer Service Coordinator
Graduate & Early Career
Early-career positions provide practical experience across administration, operational support, project coordination and business analysis.
Typical roles include:
- Graduate Operations Analyst
- Business Support Graduate
- Project Coordinator
- Operations Coordinator
- Administrative Assistant
- Office Assistant
- Junior Business Analyst
- Customer Service Administrator
How we reduce hiring risk
Operations and business support roles often involve access to sensitive information, responsibility for essential processes and regular contact with senior stakeholders, colleagues and customers.
Our consultants assess candidates against the responsibilities of the position and the organisation’s working environment. Depending on the role, this may include:
- Organisation and prioritisation
- Professional judgement and discretion
- Stakeholder communication
- Project and programme coordination
- Operational process management
- Reporting and data analysis
- Compliance and record management
- Systems and software knowledge
- Customer and colleague support
- Performance under competing deadlines
Clients receive market guidance throughout the assignment, including insight into candidate availability, salary expectations, role scope and recruitment timelines.
We can also discuss reporting lines, role responsibilities and the level of experience required. Establishing this detail at the beginning of the search helps candidates understand the position and provides hiring teams with consistent criteria for assessment.
Get in touch
If you are recruiting an operations or business support professional, tell us about the role, team and priorities involved using the form. Our consultants can discuss the available candidate market and the recruitment approach suited to the requirement.
If you are considering your next career move, explore current operations and business support jobs or complete the form to discuss your experience and career plans.